Term and Conditions

1.1 License to Use

We grant you a limited, non-exclusive license to access and use BuyActiveShoes.com for personal shopping purposes in accordance with these terms.

1.2 Intellectual Property Rights

All content on this site, including text, graphics, logos, product designs, and software, is the property of BuyActiveShoes.com or our brand partners (K-Swiss, FILA, and adidas) and is protected by international copyright laws.

1.3 User Responsibilities

You agree not to:

• Reproduce, duplicate, or resell our products or content without authorization
• Use automated systems to extract data from our website
• Engage in any activity that disrupts or interferes with our website

2.1 Product Descriptions

We specialize in premium athletic footwear including:

• Tennis Shoes
• Pickleball Shoes
• Squash Shoes
• Training Shoes
• Kids’ Shoes
• Sandals & Slides

We make every effort to display product colors and features accurately, but slight variations may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days and will notify you if any items are unavailable.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and authorized.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. In case of pricing errors, we will contact you before processing your order.

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain Asian and remote regions. Delivery times are estimates and may vary due to customs processing.

4.3 Order Tracking

You will receive tracking information via email once your order ships. Please monitor your package through the carrier’s website.

5.1 Return Policy

We accept returns within 15 days of delivery for items in original condition with tags attached. Original shipping fees are non-refundable.

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Worn or damaged footwear
• Items without original packaging
• Personalized products

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Package items with original packaging and return form
3. Ship to: 8216 West Citrus Way, Glendale, US 85303

5.4 Refunds

Refunds are processed within 3-5 business days of receiving your return and issued to your original payment method.

5.5 Exchanges

We offer exchanges for different sizes/models within the same product category. We cover standard shipping for replacement items.

6.1 Accurate Information

You are responsible for providing accurate shipping and payment information. We are not liable for delays or failures due to incorrect information.

6.2 Customs and Duties

International customers are responsible for any customs fees or import taxes. These charges are non-refundable if you return your order.

6.3 Product Care

Follow manufacturer guidelines for proper shoe care and maintenance. Improper use may void any implied warranties.

BuyActiveShoes.com shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays beyond our reasonable control (e.g., natural disasters, carrier delays)
• Product misuse or modification

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

8.1 Governing Law

These terms are governed by the laws of the State of Arizona, USA.

8.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of the revised terms.

8.3 Contact Information

For questions about these terms, contact us at:

Email: [email protected]
Address: 8216 West Citrus Way, Glendale, US 85303