Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

To provide our global community of athletes with exceptional service, we collect:

• Personal Identification: Name, email address, shipping/billing address, phone number when you create an account or place an order.
• Payment Information: Credit card details (processed securely through our payment gateways), though we never store full card numbers on our servers.
• Purchase History: Records of products you’ve bought to improve your shopping experience.
• Technical Data: IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
• Communication Records: Correspondence with our customer service team.

2. How We Use Your Information

Your data helps us deliver the performance-driven experience you expect:

• Process orders and deliver your athletic footwear worldwide (excluding certain Asian and remote regions)
• Provide secure payment processing with Visa, MasterCard, JCB, and PayPal
• Respond to inquiries about our tennis, pickleball, squash, or training shoes
• Improve our website functionality and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security with military-grade 256-bit SSL encryption
• Comply with legal obligations

3. Data Sharing & Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, IT services, and fraud prevention.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As a global retailer of performance footwear, your information may be transferred to and processed in countries outside your residence, including the United States where our servers are located. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• Enterprise-level 256-bit SSL encryption for all transactions
• Regular security audits and vulnerability testing
• Limited employee access to personal data
• Secure payment processing that never stores full credit card details

6. Your Rights & Choices

You have control over your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain circumstances
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your information

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us improve our site and services
• Targeting Cookies: Personalize content based on your browsing habits

You can manage cookie preferences through your browser settings, though this may affect website functionality.

8. Children’s Privacy

While we sell kids’ athletic shoes, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our site constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns:

BuyActiveShoes.com
8216 West Citrus Way
Glendale, US 85303
Email: [email protected]